Frequently Asked Questions
General Questions
What is Spacevilla?
Spacevilla Africa is the top proptech and real estate solution for luxury property transactions in Africa. Our seamless platform offers transparency and efficiency in buying, selling, and investing. With curated listings and advanced tech, users gain access to exclusive properties and personalized services, empowering confident decision-making in the dynamic real estate market.
When will Spacevilla be launched?
Spacevilla MVP1 is scheduled to launch in March 2024.
Is Spacevilla globally available?
Spacevilla aims to expand globally, but the availability may vary depending on regulatory approvals and market demand.
What type of properties are on Spacevilla?
Luxury residential properties, Commercial properities, and Lands.
Can I use Spacevilla for Commercial properties
Spacevilla is primarily focused on luxury residential properties, but commercial property listings may be considered in the future based on user demand and platform development.
Spacevilla Essentials
What features does Spacevilla MVP1 offer?
Spacevilla MVP1 allows agents/owners to list and sell properties, users to view and buy properties, make payments via various methods, and engage in direct chatting on the platform.
Can I list my property on Spacevilla as an owner?
Yes, as an owner or agent, you can list properties on Spacevilla.
How do you clone a template from the Showcase?
There is no specific limit on the number of properties you can list, but there may be pricing tiers based on the number of listings or additional features you require.
Can I chat directly with the platform?
Yes, Spacevilla allows users to engage in direct chatting with the platform for inquiries, support, or assistance.
How do I create a property listing on Spacevilla?
To create a property listing on Spacevilla, owners or agents can sign in to their account, navigate to the listing management section, and follow the prompts to input property details, upload photos, and set pricing information.
Financial Services
Do I have to pay to be an Agent on Spacevilla?
To onboard and create on the Spacevilla Platform is absolutely FREE.
What payment methods are accepted on Spacevilla?
Spacevilla accepts various payment methods, including credit/debit cards, bank transfers, and possibly cryptocurrency (if integrated).
Is there a fee for using Spacevilla's payment service?
Spacevilla may charge a transaction fee for using its payment service, which would be outlined in the terms of service or pricing information.
Is payment processing secure on Spacevilla?
Yes, Spacevilla employs industry-standard security measures to ensure that payment processing is secure and your financial information is protected.
How do I make a payment for a property on Spacevilla?
To make a payment for a property on Spacevilla, users can select their preferred payment method during the checkout process, input the necessary payment details, and confirm the transaction securely through the platform's payment gateway.
Are payment plans or financing options available for property purchases on Spacevilla?
Spacevilla may offer payment plans or financing options in collaboration with financial partners to facilitate property purchases for users who require additional flexibility in payment arrangements.
Agency
How do I sign up as a house agent or realtor on Spacevilla?
To sign up, visit our website, go to the registration page, and follow the prompts to create an account.
What documents or requirements do I need for onboarding?
You may need to provide identity verification, professional credentials, and licensing information during the registration process.
Is there training available for new house agents or realtors?
Spacevilla offers training resources and onboarding sessions to help familiarize new users with the platform's features and best practices.
What are the fees associated with using Spacevilla as a house agent or realtor?
Fees may include subscription charges, transaction fees, or commission-based costs depending on the level of service required.
Are there different pricing tiers available for house agents or realtors?
Yes, Spacevilla offers different pricing tiers with varying levels of access to features and services to accommodate different needs and preferences.
Are there any hidden costs or additional charges?
Spacevilla aims for transparency in pricing, but it's essential to review the terms of service for any potential additional costs such as premium listing upgrades or marketing services.
How do I list my properties for sale on Spacevilla's platform?
You can list properties by logging into your account, navigating to the listing management section, and following the prompts to input property details, upload photos, and set pricing.
What marketing and promotional opportunities are available to boost sales?
Spacevilla offers marketing services like featured listings, targeted advertising, and promotional partnerships to increase visibility and attract potential buyers.
Digital Infrastructure
Will there be updates and new features after the launch?
Yes, Spacevilla is committed to continuous improvement. Updates and new features may be rolled out periodically based on user feedback and technological advancements.
How can I stay updated with Spacevilla news and developments?
You can stay updated with Spacevilla news and developments by subscribing to our newsletter, following our social media channels, or checking our website regularly for announcements.
How can I stay updated with Spacevilla news and developments?
Spacevilla may conduct beta testing phases for new features or updates. Keep an eye on our communications channels for announcements regarding beta testing opportunities.
Feedback and Suggestions
How can I provide feedback or suggestions for improving Spacevilla?
Spacevilla values user feedback and suggestions. You can submit your ideas, suggestions, or concerns through the platform's feedback channels or contact customer support directly.
Is Spacevilla open to partnerships with real estate agencies?
Spacevilla may explore partnerships with real estate agencies to enhance the platform's offerings and reach. If you're interested in partnering with Spacevilla, please contact our team.
Can third-party service providers integrate with Spacevilla?
Spacevilla may consider integrations with third-party service providers to offer additional services or enhance the platform's functionality. Partnerships are evaluated on a case-by-case basis.
Are multiple languages supported on Spacevilla?
Spacevilla may support multiple languages to cater to a diverse user base. Language options may vary depending on user demand and platform expansion strategies.