Website Privacy Policy

We value your privacy

Privacy Policy

Updated as of 09/02/2024
This Privacy Policy outlines how SpaceVilla Limited ("we", "us" or “the Company”) collects, uses, maintains, and discloses information obtained from users ("you" or "users") of our online marketplace platformhttps://app.spacevilla.africa/, in accordance with the Nigerian Data Protection Act 2023 and other applicable laws.
Consent

You accept this Privacy Policy and hereby give the Company consent to save, process and use your Personal Data to the extent as allowed by law when you provide us with details of your Personal Data or by clicking on the “accept” button. Note that you can withdraw your consent at any time, however such withdrawal of consent would not affect the lawfulness of processing information based on consent given before its withdrawal.

Purpose and Scope

This privacy policy aims to give you information on how we may collect and process your personal data when you use this website, contact us by telephone or email, or visit our locations. This privacy policy is not intended for minors. We do not provide services or undertake business with minors, and we do not knowingly collect data relating to minors, except where we collect data of dependents, next-of-kin, or in other representative capacity from data subjects. This privacy notice should be read together with any other privacy notice which we may provide on specific occasions when we are collecting or processing personal data about you.

Information We Collect

We may collect personal identification information from users in various ways, including but not limited to when users visit our site, register on the site, fill out a form, or engage in activities, services, features, or resources we make available on our platform. Users may be asked for, as appropriate, name, email address, phone number, mailing address, and other relevant details.

Information You Provide
  • Account Information:

    When you create a SpaceVilla account, we collect your name, email address, and other contact information.

  • House/Property Information:

    We may collect information about your property, such as location, size, picture, documentation, and other property descriptive information.

  • Payment Information:

    If you make in-app purchases or use our payment services, we collect payment details.

  • Communications:

    We collect information related to your interactions with our customer support and other communications with us

How is your Personal Data Collected?
We use different methods to collect data from and about you including through:
  • Direct collection:

    You may give us your data by filling in forms (e.g. the contact form on our website); creating your profile; by correspondence and conversations (including via email and telephone); or through contracts, we may enter with you.

  • Third parties or publicly available sources:

    We may also receive your personal data from third parties to whom you have legally provided such data to, such as your employer, benefactors, etc. To the extent that such data is disclosed by third parties, different rules may apply to their use or disclosure of your information. We do not control how they use or share your data and we cannot make any representations or warranties as to these. We however have control over data that you have voluntarily shared to us directly or through your usage of our website. With your consent, we use your information to fulfill requests to receive information or materials from us, to carry out services for your benefit and to process applications and requests from you. We do not use your data for any other purpose than for the purposes listed out in this policy and we do not sell, lend, or rent any personal data about you to any third parties.

Information We Automatically Collect:
  • Usage Information:

    We collect data on how you use our website, including your interactions with the app, preferences, and settings.

  • Device Information:

    We gather information about your device, including hardware model, operating system, and unique device identifiers.

  • Location Information:

    We may collect your device's precise location if you grant us permission through your device settings.

Use of your data
  • To personalize user experience:

    We may use information to understand how our users as a group use the services and resources provided on our platform.

  • To improve our site:

    We continuously strive to improve our website offerings based on the information and feedback we receive from you.

  • To process payments and transactions:

    We may use the information provided to facilitate transactions between buyers, sellers, and agents on our platform.

  • To send periodic emails:

    The email address provided by users may be used to send information and updates pertaining to their transactions, inquiries, or requests. It may also be used to respond to their inquiries, questions, and/or other requests.Responding to your inquiries and providing customer support.

  • Analyzing usage patterns and trends to enhance our services

  • For Marketing

  • To facilitate property transactions

  • To Improve user experience

Lawful Basis for the use of your Personal Data
We will only use your personal data as allowed by law. Under the Nigeria Data Protection Act 2023 (NDPA), personal data may be processed under any of the following lawful basis:

  • Where you consent to our use of your personal data

  • Where we need to perform the contract which we are about to enter into or have entered into with you.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Where we need to comply with a legal obligation.

  • Where we need to protect your vital interest or the vital interest of another individual

  • Where it is in the interest of the general public to process your data 

While we mostly collect and process your data with your consent, we may collect and process your data under any of the identified lawful bases depending on the circumstance. We do not always need your consent to process your data. However, we do need your consent before we can process your data for purposes such as direct marketing communications. You are at liberty to withdraw your consent to such kinds of processing at any time. Where such withdrawal makes us unable to proceed with providing you with certain services, we will inform you accordingly. 
Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our platform.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

Sharing Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

It may be necessary for us to share your personal data with third parties. These third parties may include internal third parties such as our service providers, and affiliated entities. 

We may disclose any information about you as required by law and we may make such disclosures to law enforcement agencies and government officials, as necessary or appropriate under the relevant circumstance. Other than these instances and other instances allowed under law, we do not disclose or share your personal data provided to us without your authorization. 

Specifically:

Access to personal information held by us is limited to those employees who specifically require it to carry out their work responsibilities. This extends to protecting personal information from misuse and loss, as well as from modification and disclosure.

International Transfers
We do not routinely transfer your data outside of Nigeria. Whenever we transfer your personal data out of Nigeria, we ensure that a similar degree of protection is afforded to it in the country to which it is transferred. You hereby consent to such transfers where such adequate protection has been ensured for your data. In any case, we may transfer data outside of Nigeria where it is necessary to protect your specific interests, or our prevailing legitimate interests as provided under the law.
Your Rights
In addition to being able to control the data your directly provide to us, you may exercise any of the below rights with respect to your data:
  • Request information about any of your personal data which we are processing, and request access to your personal information which we process. 
  • Request correction of personal information that we hold about you to make them more accurate or to reflect change in circumstances.
  • Request us to refrain from doing certain things with your data or restrict the extent of our collection or processing of your data.
  • Request partial or complete erasure of your personal information.
  • Object to our processing of your personal information where we are processing your personal information for direct marketing purposes.
  • Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you. g. Request the transfer of your personal information to another party. If you wish to exercise any of the rights set out above, please contact us using the contact details provided below. 

Users have the right to request access to, correction of, or deletion of their personal information held by us. Users also have the right to withdraw consent to the processing of their personal information. Requests should be sent to us at (contact Email Address).

Changes to this Privacy Policy
SpaceVilla has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Forms
By using this platform, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our platform. Your continued use of the platform following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site.
Please contact us at:
  • +234 909 2237 678
  • connect@spacevilla.africa